ARA Gold Seal certified members know that customers want quality parts, written product guarantees, and total customer satisfaction. The ARA Gold Seal Program is a natural next step for automotive recyclers who have already completed their Certified Automotive Recycler (CAR) certification and want to take their business to the next level. Established by ARA with an endorsement from the Automotive Service Association, the Gold Seal Program allows recyclers to join forces to take a proactive stance to improve quality and increase customer satisfaction.
“Being Gold Seal certified identifies my business as one that follows industry leading guidelines for excellence in customer satisfaction, quality parts with an accurate description and on-time delivery,” says one Gold Seal facility.
“CAREC has lifted our business to the higher standard, and put the (junk yard) image behind us,” says another Gold Seal facility.
“The Gold Seal Certified Auto Recycler program has given our employees something to be able to say that they have accomplished by doing their job right and to the best of their abilities,” a proud Gold Seal facility owner said.
With a customer complaint system, mechanical parts warranty, and the requirement of all Gold Seal members to use the ARA parts grading system, why would you buy recycled automotive parts from anyone else?