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The Port City of Baltimore provided attendees of the 73rd Annual ARA Convention & Expo: Diversity & Direction

A diverse group of auto recyclers from different nations & generations enjoyed open forum discussion that produced critical industry direction at ARA’s largest gathering. Passion for the automotive recycling industry and investing in the industry’s future were all a very large part of the 73rd Annual ARA Convention & Exposition held October 26-29, 2016 at … Continue reading The Port City of Baltimore provided attendees of the 73rd Annual ARA Convention & Expo: Diversity & Direction
Johannes Auto Sales

SPOTLIGHT ON EXCELLENCE: Johannes Auto Sales: How a ’67 Rolls Inspired Success

Not everyone would see the potential of a derelict chicken farm on three acres in the rural countryside outside Jackson, Mo. The credit for doing so belongs to Jim Johannes who saw the possibilities for the location when he purchased it back in 1963. Fresh out of college at the time with a business degree … Continue reading SPOTLIGHT ON EXCELLENCE: Johannes Auto Sales: How a ’67 Rolls Inspired Success

MAKING SALES: Be a Customer Sales Contender

“We need to improve our customer service. Get someone in here for an afternoon to fix these people.” “We’re busy. I may be able to spare a couple of people for a few hours. Beyond that, we don’t have time for training.” “I don’t get it. I send them to training with an expert consultant, … Continue reading MAKING SALES: Be a Customer Sales Contender

Mastermind Advice: Crystal Ball or Mirror

Looking into the future of next year won’t take fortune telling, it just takes a good look in the mirror. The industry’s consultant masterminds encourage you to take charge of 2017 and think differently to achieve your goals. Have you looked in the mirror lately? What is your management/communication/ownership style? At a recent Mastermind Session … Continue reading Mastermind Advice: Crystal Ball or Mirror

Looking for the Next Generation of Automotive Recyclers

If there was one question that resonated throughout the Baltimore experience, it was where will the next generation of automotive recyclers come from and how to make sure the industry is meeting the training needs of this future workforce? Next generation succession was not an automatic right for ARA members Andrew MacDonald and Jonathan Morrow … Continue reading Looking for the Next Generation of Automotive Recyclers

Destined to Keep it in the Family

Natalie Miller knew deep down she was not going into the family business, Miller’s Auto Recycling in Fort Erie, Ontario, Canada. As she said, “I was never going to be an auto recycler, not even a consideration. Cars were nothing of interest to me ever, only that they got me to where I needed to … Continue reading Destined to Keep it in the Family