"A warranty program done right can be extremely advantageous to your business," said John Fischl, Owner of Riteway Auto Parts in Phoenix, Arizona."Without a doubt, warranties have changed the way we do business. They have become the foundation of our business. They have helped to elevate the image of auto recycling and recycled parts in the mind of consumers and given us a competitive edge in our business."
According to Fischl, who is an active member of Team PRP and ARA, Benny Cunningham, of Cunningham Brothers Auto in Virginia, was the one who educated the Team PRP members on the benefits of offering warranties, over ten years ago. Many of them went home and started offering warranties. The results they had were impressive and the warranty program started to develop.